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Thao graduated with honours in her Bachelor of Optometry degree at the University of New South Wales. She also has a Master of Optometry, Graduate Certificate in Arts and Bachelor of Arts degree. Thao has a special interest in sports and children’s vision. Thao is involved in the supervision of 4th and 5th year optometry students in their clinical placement at the practice.

As a visiting clinical supervisor to the School of Optometry and Vision Science at UNSW she teaches at the 3rd and 4th year optometry clinics. Thao is a member of Optometry Australia, Australasian College of Behavioural Optometrists and Cornea and Contact Lens Society of Australia.

She has been awarded as a Paul Harris fellow and is recognised by the Australian government for her aid work in Mongolia and Nepal.